The Academic Services and Products Quality Review Team at AP provides an independent student experience and quality review for each course newly added to an AP-supported program. In addition, the ASP team can perform reviews at other stages in the course lifecycle, as part of an overall program review, or after significant course enhancements or changes. 

The overall review is a simple process in which a certified Quality Matters reviewer spends approximately 6-8 hours assessing the course on the points listed above using the Quality Matters rubric. A PDF report is provided to the faculty or campus instructional design staff with comments and/or suggestions for improvement on each course quality standard for those institutions that subscribe to Quality Matters. The reviewers also check technical aspects and gather screenshots sharing those on the report as well with a tool called Dropbox Capture. A report is sent by the AP Instructional Designer to the appropriate partner contact with an offer to meet and discuss further, especially in the situation where QM Essential Standards may need to be addressed. 

Faculty members always have the choice to make changes to their courses based on AP design improvement recommendations. AP’s best practice process is to encourage completion, at a minimum, of all QM Essential Standards to aid in a quality student experience. The video below details the use of AP & QM’s CRMS.